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Important COVID information

To all of our wonderful clients,

We felt it appropriate to communicate with you at this time and let you know what steps Mira Mar Veterinary Hospital is taking to ensure your safety, along with your pets’.

We are following state government mandates, which classify Veterinary Hospitals as essential services.  We ask that you not attend the hospital if you are sick or required to be in quarantine.  Alternative arrangements can be made by calling the hospital on 9841 5422.

If you do attend, please:

  • Wear a mask (ensuring your nose and mouth are covered)
  • Sign in via QR code / hard copy
  • Assist us with trying to social distance
  • Use contactless payment methods where possible
  • Avoid crowding the front counter

Currently the hospital is very busy and, like all businesses, is sometimes short staffed.  We are doing our absolute best to attend to everyone’s needs now and into 2022.  Currently bookings and procedures are running as normal; however, it may be that at some stage in the future our clinical load will be limited by staff availability.  We will triage urgent cases, but elective appointments and procedures may need to change at short notice.  This will be communicated very clearly, and we ask for your understanding.  It is not a step we will take lightly or without good reason.

Unfortunately we have also been affected by supply chain issues for some items of medication and prescription foods.  We are working hard with our wholesaler to keep our hospital sufficiently stocked with either the product you need or a viable alternative, but many of the shortages are out of our control.

Thank you for your ongoing support.  We recognise this is a challenging time, but we are facing it together, and we will endeavour to support you and your pets to the best of our ability.  Feel free to contact us to discuss any of the above.

Sincerely,
The team at Mira Mar Vets

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